You will receive an order confirmation email shortly after completing your purchase. This email will include information on the estimated delivery date. If you don't receive it, check your email inbox, including your junk mail folder.

The shipping costs are also indicated in the order confirmation email.

• The order preparation process will start within 24 hours of purchase confirmation.
• The time required for delivery is on average 24/48 hours.

Once the goods have been entrusted to the courier, you will receive a confirmation email which includes our order reference code and the tracking number to monitor the shipment.

If you do not like an item, you can proceed to send the goods back to us at your expense to our office at the following address:

Borelli Store
Via dei Marmorari, 94
41057 Spilamberto (Modena)
Italy

• You can return a product within 14 days from the date of receipt.
• Make sure that the product is unused, in like new condition and in the original packaging.
• Once we receive your return, we will verify the suitability of the item and proceed to add a credit to your account within 5 working days.

If you wish to return an item, we remind you that the return is not free and the shipping costs are your responsibility.

To make a return on https://en.griffeshop.com/, follow these concise steps:

• Go to https://en.griffeshop.com/, click on "Access" or "Login" and enter your credentials.
• Find the "My orders" section or "Order history".
• Select the order containing the product to be returned and click on the option to initiate a return.
• Complete the return form indicating the reason. Pack the product in the original packaging with the tag included.
• Wait for a confirmation email from support@griffeshop.com for your return request as soon as our team has processed the procedure.
• Prepare the package and insert a copy of the reference order number inside.
• Send it to our office at 'address:

Borelli Store
Via dei Marmorari, 94
41057 Spilamberto (Modena)
Italy

Once the return has been received and verified , we will issue a credit to your account.

If you encounter difficulties, please contact https://en.griffeshop customer service .com/ by email to support@griffeshop.com.

We are pleased to inform you that we accept the following payment methods for your purchases:

• Paypal, a safe and practical online method. You can select this option during the checkout process at https://en.griffeshop.com/ and log in to your Paypal account to complete the checkout. 'purchase.
• Credit Card/Stripe, a safe and reliable online payment system. You can directly enter your credit card details without having to create a separate account.

The sizes offered for each item may vary depending on the style, cut and fabric of each item.

To determine your correct clothing size, you can follow these steps:

• Consult the size chart on https://en.griffeshop.com/
• Take your body measurements using a tape measure.
• Read other buyers' reviews to get an idea of the fit of the item.

Remember that sizes may vary slightly from one brand to another. If you have any concerns, please contact customer service to help you find the right size by emailing support@griffeshop.com.